You will be supported in an individual learning plan to help you develop professionally and personally. Depending on your needs and objectives, training can help you earn qualifications, progress in your career and gain more job satisfaction.

We give opportunities for career advancement and support colleagues who wish to gain professional licensing and additional qualifications. The Charity has training agreements in place and is also able to advise on additional funding for professional course fees. We commit equally in training budgets to Staff training in health & social care to colleagues in specialisms such as finance, governance, HR and management. All Staff undertake core training and are required to regularly update Safeguarding and disability practice, as we work in an open and fully inclusive working environment on site.

All Staff are managed in small teams led by a Manager or Senior Manager. Every Staff member receives 3-4 support & supervision sessions and an annual appraisal. During these sessions we focus not only on your performance, ideas and aspirations for the future, but discuss how the team is working to achieve the Charity’s values and strategic objectives. Staff have regular informal and formal consultations to ensure we focus on wellbeing in the workplace, physical, mental and emotional health and conditions of work. The Charity has a commissioned Employee Assistance Programme which is available to its employees 24/7 and their immediate family members. All Line Managers are trained in supporting mental health and the workplace, to identifying and supporting employee carers and colleagues with disabilities. We employee a strong ratio of both colleagues with disability and unpaid carers. Communication across the Charity is a priority. Our Teams meet on a monthly basis and Hub teams have daily handovers. All Staff use 365, the Charity’s Staff adept users of Yammer and Teams to communicate across sites and services. Two Away Days are held annually giving everyone a chance to meet together, undertake some professional development in a fun and informal setting and to meet our Trustees.

The Charity’s normal operations are 08.30 – 16.30 (Monday – Thursday) and 08.30 -16.00 on Fridays. Some Staff have site-based roles, some combine community-based roles with site-based delivery and some undertake flexible working from home. The Charity has a ratio of Staff working part-time and we are able to offer job share. Occasionally staff are asked to undertake unsocial hours at weekends, early starts or evenings, for which Time Off in Lieu (TOIL) is given. For part-time staff agreed overtime may be paid in place of TOIL.

In 2020 the Charity adopted the National Joint Council Scale in place of its current pay-scale. Progression through our pay-scale is based on role scope and responsibilities: we do not offer PRP. Our benefits package: competitive rates of pay, generous leave allowance, employer pension, sickness pay and Employee Assistance Programme.

“There is a genuine feeling of dedication and commitment around fun and a ‘can-do’ attitude.”

Why work for us?

As a small charity working with people with complex needs, staff at Journey really are our most valuable community asset. We welcome staff from a range of professional backgrounds who have strong understanding of, and commitment to, learning disability and supporting unpaid carers. Together the team exchanges experience, knowledge and skills. We are a small team but a very dedicated team and we hope you consider joining us.

Journey does not provide care services but life skills and employability services. Adopting best practice in both care and disability services, we mirror the care quality commission standards in our practice and have adopted wider frameworks which are recognised by commissioners in local authorities and the NHS as indicators of best practice. All our work is delivered using a person-centred planning and positive behaviour support model. We have our own assessment framework, I can, which is used to measure each stage of client progression.

Whatever your background and areas of interest, we will nurture your talents, continue developing you professionally and help you reach your aspirations. We want you to flourish at Journey.

Working with people with learning disabilities is hugely fulfilling on a professional and personal level. As part of one of our Journey teams you will see the difference you’re making to people’s lives each day. All of us, whether working directly with Clients, Administrators, Drivers or Managers, you are part of the team which delivers such an excellent service to the people we support.


Our application form is in four parts.

Your answers in sections B and C will be scored by the selection panel against the published essential and desirable criteria. Section A and D will be separated from the application and will not be seen by staff involved in the selection process. You may attach up to 2 continuation sheets (A4) for section B. Please do not attach a Curriculum Vitae.


Journey aims to ensure that no job applicant or employee receives less favourable treatment than another based on any of the protected characteristics in the Equality Act 2010. The Charity is committed to ensuring staff with disabilities and/or unpaid caring roles are supported in work through appropriate reasonable adjustments, support and signposting.

Registered with Disability Confident Journey Enterprises welcomes applications from candidates with disabilities and unpaid carers. We operate a Guaranteed Interview Scheme for all applicants with disabilities who meet the essential criteria in the person specification. This form is provided in the application pack.


Journey Enterprises is responsible for safeguarding vulnerable adults and young people in its services. Candidates applying for roles requiring an enhanced Disclosure & Barring Service check are advised that any offer of employment will be subject to successful DBS and Fit and Proper Persons clearance.

If you have previously worked with children, young people and/or vulnerable adults we will require references from each of these roles whether voluntary or paid positions. This is in line with Care Quality Commission standards.


We can only shortlist people who have all of the essential criteria for the role. This is to ensure have people with the right skills, experience and knowledge.

English & mathematics: good pass

A good pass is a grade C of above at GCSE/O Level.

English and mathematics skills are particularly important for roles working with our Clients, many of whom have literacy and numeracy deficits and who rely on our Staff for training and support in these areas.

NVQ Health & Social Care & Equivalent Training This is an essential requirement for Life Skills and Hub Manager roles. Hub Managers must be qualified at Level 5 in Health & Social Care. Life Skills Coaches require either an NVQ Level 3 in Health & Social Care or experience and qualification as an upper secondary teacher or career adviser:
  • We can accept applications for Life Skills Coach roles from qualified secondary teachers with at least 3 years post probationary SEN experience at upper secondary level (years 12/13).
  • We can accept applications for Life Skills Coach roles from qualified and experienced IAG practitioners who have supported young adults/adults with disabilities seeking training and employment.

Administration Roles

We set out our minimum criteria for Administration roles including the software and systems experience you will need to work successfully at Journey.


If you have been employed by an agency (umbrella organisation), we need to know which employers you have been placed with, not the name of the agency.


This section is provided for you to match your skills, knowledge and experience to Journey. Many applicants will have similar experience but this section helps us select candidates who may best suit the Journey philosophy, commitment to disability inclusion and our current services.

Good luck with your application!
Job Details
Personal Details
Personal Details 2
Please give the names, addresses and telephone numbers of two referees one of which must have known you for 3+ years. One must be your current employer or, if you are currently not working or are studying, your most recent employer or tutor. We cannot accept references from friends or family members. If you are applying externally, please ensure both of your referees are unrelated to Journey Enterprises. If you are a permanent employee at Journey, please ensure that at least one referee is from outside Journey. If you have worked with children, young people or vulnerable adults previously you must provide a referee for each of these roles. Please continue and complete sheets 3 and 4, adding additional sheets if needed.
Referee 1
Referee 2
Positions with Children, Young People or Vulnerable Adults
Referee 3
Referee 4
Referee 5
Work Experience
Please tell us about your work experience. This can be experience gained in employment, self-employment, work placements or volunteering. List the most recent first and explain any gaps.
Role 1
Role 2
Role 3
Role 4
Role 5
Further Employment Details (If Required)
Secondary Employment
Do you intend, or have currently, secondary employment (another job) which you will be doing as well as working at Journey, if you are appointed? If Yes, please complete the details below:
If employment: please provide your employer’s name and address and your role with the organisation in the space below.
Please tell us about your education and qualifications. List the most recent first. Please ensure you have told us that you have a good pass in English and mathematics, if this is an essential requirement, and any other qualifications the role states are essential.
Education 1
Education 2
Education 3
Education 4
Education 5
Additional Education (If required)
Professional Licensing
Please tell us about your professional licensing.
Continuing Professional Development Courses
Please tell us about courses you have attended in work.
Section C
In this section we ask you to set out your application for the role. Please tell us why you are interested in working at Journey Enterprises, your understanding of our values, and how your experience and training meets the essential and desirable criteria for the position.
We are not able to short-list any candidate who does not meet all of the essential criteria.
Section D
Fit & Proper Persons Declaration
We are required to assess if potential Directors, service managers and staff applying to work with adults who receive our day-care services are ‘Fit and Proper Persons’, in line with Care Quality Commission regulations.

By signing this application form you confirm that you are not aware of any facts or circumstances which mean that you do not meet the Fit and Proper Person requirements of Regulation 5 of the Care Quality Commission Regulations and, in particular, you confirm:

a) I am not an undischarged bankrupt or a person whose estate has had sequestration awarded in respect of it and has not been discharged;

b) I am not the subject of a bankruptcy restrictions order or an interim bankruptcy restrictions order or an order to like effect made in Scotland or Northern Ireland;

c) I am not a person to whom a moratorium period under a debt relief order applies under Part VIIA (debt relief orders) of the Insolvency Act 1986;

d) I am not a person who has made a composition or arrangement with, or granted a trust deed for, creditors and has not been discharged in respect of it;

e) I am not included in the children's barred list or the adults' barred list maintained under section 2 of the Safeguarding Vulnerable Groups Act 2006, or in any corresponding list maintained under an equivalent enactment in force in Scotland or Northern Ireland;

f) I am not prohibited from holding the relevant office or position, or from carrying on the regulated activity, by or under any enactment;

g) I have the necessary qualifications, competence, skills and experience for the relevant office, or position for which I am applying/or am already employed to do;
Conflict Of Interest Declaration
Secondary employment or self-employment in which you continue to have a financial interest outside Journey.
Appointments (voluntary or otherwise) e.g. trusteeships, directorships, local authority membership, tribunals etc.
Membership of professional bodies, special interest groups, campaigning/political organisations outside Journey.
Investments in unlisted companies, partnerships and other forms of business, major shareholdings and beneficial interests.
Gifts or hospitality offered to you by external bodies and whether this was declined or accepted in the last twelve months.
User of Journey services: as a Client or a family member of a Client.
Personal links to current Clients, Trustees, Senior Managers/Managers.
Personal links to any prospective or current suppliers of services to Journey or its Clients/families.
Personal links to any funders, commissioners or regulators of Journey.
A family member or dependant working for a competitor organisation.
Any other conflicts that are not covered by the above including those set out in our Conflict of Interest Policy.
The provisions relating to non-disclosure of criminal convictions does apply to people seeking employment within our services.
Please state here whether or not you have a criminal record.
Please indicate your consent by ticking/checking the statements shown below:
Guaranteed Interview Scheme (Optional)
Journey Enterprises is committed to ensuring equality & diversity in our recruitment practice.

All applicants with a disclosed disability who meet the essential criteria for the advertised role will be offered an interview with us.
What do we mean by disability?
The Equality Act 2010 defines a disability as a physical or mental-health condition which has a substantial and adverse long-term effect impacting normal day-to-day activities.
Candidate declaration:
Equal Opportunities Monitoring (Optional)
Journey is committed to ensuring diversity and equality in its Staffing team. Please only answer the questions you are comfortable answering.

Thank you!

We’ll respond to your application very soon!

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